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How to Register for OneKey Token / SMS OTP

Important Note:

If you are a SingPass account holder, please register for your 2FA via the SingPass website at These registration steps apply to non-SingPass users only.

Click on the "Register for OneKey" button below to enter the online registration portal.

OneKey token / SMS OTP registration guide

Step 1

Select “Register for OneKey / SMS OTP”, followed by either the NRIC or FIN option.

Step 2

Read the “Terms & Conditions” carefully. You have to accept the “Terms & Conditions” before you can proceed to the next step.

Step 3

Enter your NRIC details as requested in the fields shown. Click “Next” to proceed to the next page.

Step 4

Choose "OneKey Token" as your preferred 2FA method. Please note that currently only SingPass and Phillip Securities offer SMS OTP as a 2FA option. Enter your personal information in the space provided. Click “Next” to proceed to the next step.

Step 5

Check your personal details and click “Next” to proceed to the next step if the information is correct; otherwise, click “Back” to amend the information.

Step 6

You will see a message informing you of the successful registration for your OneKey token / SMS OTP. Click “Print” to print the message and/or “Close” to end the session. You should receive your OneKey within three working days and your pin-mailer password within five working days. If you do not receive your OneKey and pin-mailer password within the stipulated timeframe, call our OneKey Customer Care Centre at (65) 65663539 (OKONEKEY). You can also email us at