How to Register for OneKey Token / SMS OTP
If you are a SingPass account holder, please register for your 2FA via the SingPass website at https://www.singpass.gov.sg. These registration steps apply to non-SingPass users only.
Click on the "Register for OneKey" button below to enter the online registration portal.
OneKey token / SMS OTP registration guide
Select “Register for OneKey / SMS OTP”, followed by either the NRIC or FIN option.
Read the “Terms & Conditions” carefully. You have to accept the “Terms & Conditions” before you can proceed to the next step.
Enter your NRIC details as requested in the fields shown. Click “Next” to proceed to the next page.
Choose "OneKey Token" as your preferred 2FA method. Please note that currently only SingPass and Phillip Securities offer SMS OTP as a 2FA option. Enter your personal information in the space provided. Click “Next” to proceed to the next step.
Check your personal details and click “Next” to proceed to the next step if the information is correct; otherwise, click “Back” to amend the information.
You will see a message informing you of the successful registration for your OneKey token / SMS OTP. Click “Print” to print the message and/or “Close” to end the session. You should receive your OneKey within three working days and your pin-mailer password within five working days. If you do not receive your OneKey and pin-mailer password within the stipulated timeframe, call our OneKey Customer Care Centre at (65) 65663539 (OKONEKEY). You can also email us at firstname.lastname@example.org.