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How to Register for OneKey Token / SMS OTP

Important Note:

With the launch of the enhanced SingPass on 5 Jul 2015, you can register for the OneKey token or SMS OTP to access the e-services of participating government agencies in Singapore. To access the online services of other service providers, you can register for the OneKey token.

Click on the "Register for OneKey" button below to enter the online registration portal.

OneKey token / SMS OTP registration guide

Step 1

Select “Register for OneKey / SMS OTP”, followed by either the NRIC or FIN option.

Step 2

Read the “Terms & Conditions” carefully. You have to accept the “Terms & Conditions” before you can proceed to the next step.

Step 3

Enter your NRIC details as requested in the fields shown. Click “Next” to proceed to the next page.

Step 4

Choose either "SMS OTP" or "OneKey Token" as your preferred 2FA method. Enter your personal information in the space provided. Click “Next” to proceed to the next step.

Step 5

Check your personal details and click “Next” to proceed to the next step if the information is correct; otherwise, click “Back” to amend the information.

Step 6

You will see a message informing you of the successful registration for your OneKey token / SMS OTP. Click “Print” to print the message and/or “Close” to end the session. You should receive your OneKey within three working days and your pin-mailer password within five working days. If you do not receive your OneKey and pin-mailer password within the stipulated timeframe, call our OneKey Customer Care Centre at (65) 65663539 (OKONEKEY). You can also email us at