your onekey image

How to Activate Your OneKey


OneKey Activation Guide

Checklist:


You are now ready to begin Activation:

Click on the “Activate your OneKey Now” button. You will be directed to the OneKey activation page.

Public User

Step 1

Select “ID Type” as “NRIC” or “FIN”. Enter your NRIC number followed by your PIN-Mailer password sent by Assurity.

Click “Submit” to proceed to the next step. At any time, click “Cancel” should you wish to end the session or “Clear” to resubmit the information on the same page.

< Help us to serve you better by completing our short survey! Then click “Continue” to proceed. >


Step 2

Enter your personal information in the space provided, then click “Submit”.


Step 3

Create your username and password in the space provided. Note that you cannot use your identification number as your username.

Your username should be between 6 - 20 characters.

Your password should be between 6 - 20 characters, with at least one digit, one uppercase letter and one lowercase letter.

Re-enter your password and click “Next” to proceed.


Corporate User

Step 1

Select “ID Type” as “UEN”. Enter your UEN number followed by your PIN-Mailer password sent by Assurity.

Click “Submit” to proceed to the next step. At any time, click “Cancel” should you wish to end the session or “Clear” to resubmit the information on the same page.


Step 2

Enter your corporate information in the space provided, then click “Submit”.


Step 3

Create your password in the space provided. It should be between 6 - 20 characters, with at least one digit, one uppercase letter and one lowercase letter.

Your username is assigned by the system and will be displayed as a label.

Re-enter your password and click “Next” to proceed.


SP Sponsored User with Local Address Start

Step 1

Select “SP-Sponsored” as your “ID Type” and enter the identification umber provided by your Service Provider, followed by your PIN-Mailer password. Select your Online Service Provider as shown in the Activation letter.

Click “Submit” to proceed to the next step. At any time, click “Cancel” should you wish to end the session or “Clear” to resubmit the information on the same page.

< Help us to serve you better by completing our short survey! Then click “Continue” to proceed. >

Read the “Terms and Conditions” and check the boxes before clicking on “Next” to proceed.


Step 2

Enter your personal information in the space provided, then click “Submit”.


Step 3

Create your password in the space provided. It should be between 6 - 20 characters, with at least one digit, one uppercase letter and one lowercase letter.

Your username is assigned by the system and will be displayed as a label.

Re-enter your password and click “Next” to proceed.


Step 4

Verify your details by checking the box at the end of the page. Click “Next” to proceed if the information is correct; otherwise click “Back” to make amendments.


Step 5

Enter your OneKey serial number found on the back of your device. Next, press the “OTP” button on your OneKey to display your One-Time Password (OTP). Enter the OTP in the space provided on the webpage. Click “Submit” to proceed.


Step 6

This step appears if you gave your mobile number when you registered for your OneKey. Click “Skip” if you do not wish to activate your mobile for SMS OTP.

Otherwise, you should have received the OTP on your mobile. Use this to complete the OTP content displayed on the webpage, then click “Submit” to proceed.


Step 7

You will see a message informing you of the successful activation of your OneKey. Click “Print” if you wish to keep a copy of the Acknowledgement page, followed by “Link to Service Providers” to select your Service Provider(s).