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How to Activate Your OneKey Token / SMS OTP


Important Note:

Please refer to the SingPass website for the activation guide if you are a Singpass user.


Checklist:


You are now ready to begin Activation:

Click on the “Activate your OneKey Now” button. You will be directed to the OneKey activation page.

Public User (Non-SingPass User)

Step 1

Select “ID Type” as “NRIC” or “FIN”. Enter your NRIC / FIN number followed by your pin mailer password sent by Assurity.

Click “Submit” to proceed to the next step. At any time, click “Cancel” should you wish to end the session or “Clear” to resubmit the information on the same page.


Step 2

Enter your personal information in the space provided, then click “Submit”.


Step 3

Create your username and password in the space provided.

Your username should be between 6 - 20 characters.

Your password should be between 8 - 24 alphanumeric characters.

Re-enter your password and click “Next” to proceed.


Corporate User

Step 1

Select “ID Type” as “UEN”. Enter your UEN number followed by your pin mailer password sent by Assurity.

Click “Submit” to proceed to the next step. At any time, click “Cancel” should you wish to end the session or “Clear” to resubmit the information on the same page.


Step 2

Enter your corporate information in the space provided, then click “Submit”.


Step 3

Create your password in the space provided. It should be between 8 - 24 alphanumeric characters.

Your username is assigned by the system and will be displayed as a label.

Re-enter your password and click “Next” to proceed.


SP Sponsored User with Local Address

Step 1

Select “SP-Sponsored” as your “ID Type” and enter the identification number provided by your Service Provider, followed by your PIN-Mailer password. Select your Online Service Provider as shown in the Activation letter.

Click “Submit” to proceed to the next step. At any time, click “Cancel” should you wish to end the session or “Clear” to resubmit the information on the same page.

< Help us to serve you better by completing our short survey! Then click “Continue” to proceed. >

Read the “Terms and Conditions” and check the boxes before clicking on “Next” to proceed.


Step 2

Enter your personal information in the space provided, then click “Submit”.


Step 3

Create your password in the space provided. It should be between 8 - 24 alphanumeric characters.

Your username is assigned by the system and will be displayed as a label.

Re-enter your password and click “Next” to proceed.


Step 4

Verify your details by checking the box at the end of the page. Click “Next” to proceed if the information is correct; otherwise click “Back” to make amendments.


Step 5

For token registrants, enter your OneKey serial number found on the back of your device. Next, press the “OTP” button on your OneKey to display your One-Time Password (OTP). Enter the OTP. Click “Submit” to proceed.

For SMS registrants, enter the OTP sent to your mobile phone. Click "Submit" to proceed.


Step 6

This step appears if you gave your mobile number when you registered for your OneKey token.

Enter the OTP sent to your mobile phone. Click "Submit" to proceed.

Click “Skip” if you do not wish to activate your mobile phone for SMS OTP.


Step 7

Your OneKey token / SMS OTP has been successfully registered. Click “Print” if you wish to keep a copy of the Acknowledgement page, followed by “Link to Service Providers”.