Contact Us


SingPass SMS 2FA

For SingPass SMS 2FA registration and activation, and updating of mobile number, please contact SingPass Helpdesk directly from 7 January 2018. You can:

OneKey Token and NAF SMS 2FA

For OneKey Token and NAF SMS 2FA registration and activation, please contact Assurity HelpDesk directly. You can:

Service Provider and Corporate-Related Matters

Please visit Assurity's corporate website for more information.

Customer Care Centre


Payment Methods

Cash or Nets

OneKey for Visually Impaired Individuals


Visually impaired individuals can register for the customised OneKey through the Singapore Association of the Visually Handicapped. For more information, click on "For Visually Impaired Individuals" in our FAQs section.