Contact Us


SingPass Mobile app and SMS 2FA

For SingPass Mobile app and SMS 2FA registration and activation, and updating of mobile number, please contact SingPass Helpdesk directly. You can:

With SingPassMobile, users based overseas will now be able to use the app to transact digitally with the Singapore Government, without the need for a physical token. Find out more here.

OneKey Token and NAF SMS 2FA

For OneKey Token and NAF SMS 2FA registration and activation, please fill out the form here.

Service Provider and Corporate-Related Matters

Please visit Assurity's corporate website for more information.

Customer Care Centre


Payment Methods

Cash or Nets

OneKey for Visually Impaired Individuals


Visually impaired individuals can register for the customised OneKey through the Singapore Association of the Visually Handicapped. For more information, click on "For Visually Impaired Individuals" in our FAQs section.